The South African Social Security Agency (SASSA) provides grants to millions of South Africans, ensuring financial support for those in need. Over the years, SASSA has introduced various ways to check grant balances and application statuses.
This article explores the most reliable methods and clarifies if 130 is still a legitimate way to check your balance.
Contents
SASSA Balance Check: An Overview
In the past, SASSA provided toll-free numbers to assist grant recipients in checking their balances. However, as the number of beneficiaries grew, maintaining a reliable communication network became challenging.
To address this, SASSA introduced multiple digital and in-person methods to simplify balance inquiries, ensuring accessibility for all.
How to Check Your SASSA Balance
1. Using USSD Codes
The USSD (Unstructured Supplementary Service Data) method is one of the quickest and most convenient ways to check your SASSA balance. This method is available 24/7 and does not require airtime or data.
- Primary Code: Dial 1203210# and follow the voice prompts. You will be required to enter your 13-digit ID number and select the “Balance Inquiry” option. Your grant balance will be provided instantly.
- Secondary Code: Dial 12069277# and follow the same steps as above for balance inquiries.
USSD codes allow for fast and automated access to grant information, making them ideal for users without internet access.
2. Online Balance Check
For those with internet access, checking your SASSA balance online is simple and paperless.
- Visit the official SASSA website at www.sassa.gov.za.
- Log in to your profile.
- Navigate to the “My Grants” section and select “My Balance.”
- Your current grant balance will be displayed.
This method ensures detailed access to your account without the need for phone calls or physical visits.
3. WhatsApp Chatbot
SASSA’s WhatsApp chatbot is a user-friendly feature designed to enhance communication. Here’s how to use it:
- Save the number 080 046 8553 to your contacts.
- Open WhatsApp and send a message to the saved number.
- Follow the prompts, which will guide you to select the “Balance Inquiry” option.
- Provide your 13-digit ID number when prompted.
- Your balance will be displayed in the chat.
This modern solution ensures secure and instant balance checks, making it a preferred method for tech-savvy users.
4. In-Person Balance Check
If you prefer face-to-face interaction, you can visit your nearest SASSA office or pay point.
- Bring your green, barcoded ID and SASSA card.
- Approach the customer service desk and request a balance inquiry.
- The agent will assist and provide your latest grant balance.
This method also allows you to address any additional questions or concerns regarding your grant.
Is 130 Legit to Check Your Balance?
Previously, 130 was a widely used toll-free number for balance inquiries. However, with technological advancements and increased grant distribution, this method is no longer valid.
Instead, recipients are encouraged to use the updated USSD codes, WhatsApp chatbot, online portal, or in-person services to check their balances.
Method | Steps | Availability | Requirements |
---|---|---|---|
USSD Codes | Dial 1203210# or 12069277#, follow prompts | 24/7 | 13-digit ID number |
Online Portal | Log in at www.sassa.gov.za, navigate to “My Grants” | 24/7 | Internet access, ID details |
WhatsApp Chatbot | Save 080 046 8553, send a message, follow prompts | 24/7 | Smartphone, WhatsApp |
In-Person Check | Visit SASSA office, provide ID and SASSA card | Business hours | ID, SASSA card |
Benefits of Updated Balance Check Methods
- Convenience: Multiple platforms ensure accessibility for everyone.
- 24/7 Availability: Digital methods like USSD, WhatsApp, and the online portal are available round-the-clock.
- Security: These methods ensure secure handling of personal information.
- Efficiency: Automated systems reduce waiting times and enhance user experience.
Checking your SASSA balance has never been easier, thanks to the updated digital and in-person methods. Whether you prefer using USSD codes, WhatsApp, or the online portal, these options ensure quick and reliable access to your grant information. With 130 no longer in use, adapting to these new methods is essential for seamless communication with SASSA.
Can I still use 130 to check my SASSA balance?
No, 130 is no longer a valid method for balance inquiries. Use the updated USSD codes, online portal, or WhatsApp chatbot instead.
Do I need airtime to use the USSD codes?
No, USSD codes do not require airtime or data. They are free to use.
Is the WhatsApp chatbot safe?
Yes, the chatbot is a secure method for balance inquiries. Ensure you use the official number (080 046 8553) to avoid scams.